Privacy Policy

At Plants Planet, your privacy is important to us. We’re dedicated to safeguarding your personal information and respecting your privacy rights. We encourage you to take a moment to read through this policy to understand how we collect, use, and protect your data. If you do not agree with any part of our policy, we respectfully ask that you refrain from using our website and services.

1. Information We Collect

Personal Information:

1. Name
2. Email address
3. Phone number
4. Shipping and billing address
5. Payment details (handled securely via third-party providers)

Non-Personal Information:

1. IP address
2. Browser type and version
3. Pages visited and time spent on the site
4. Device information

We collect this information when you:

1. Make a purchase
2. Sign up for our newsletter
3. Contact us via forms or email
4. Browse our website (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

1. Fulfill and ship your orders
2. Process payments securely
3. Communicate order updates and respond to inquiries
4. Send newsletters or promotions (you can opt out anytime)
5. Improve website performance and user experience

• Sharing Your Information

We do not sell or rent your personal information.

We may share data with trusted third parties such as:

1. Payment processors (e.g., Stripe, PayPal)
2. Shipping providers (e.g., USPS, UPS, FedEx)
3. Email marketing platforms (e.g., Mailchimp)
4. Analytics services (e.g., Google Analytics)

These partners only receive the information necessary to perform their specific services.

• Cookies and Tracking

We use cookies and similar tracking technologies to:

1. Analyze site traffi
2. Remember user preference
3. Enable site functionality (e.g., shopping cart)

You can control cookie settings through your browser at any time.

• Data Security

We implement security measures such as HTTPS encryption and secure payment gateways to protect your data. However, no method of transmission over the Internet is 100% secure.

• Your Rights

You have the right to:

1. Access or update your personal information
2. Request deletion of your data
3. Opt out of marketing communications

To make a request, email us at support@plantsplanetus.com

• Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a new effective date.

• Contact Us

If you have any questions or concerns about this policy, contact us at:

Plants Planet US

Email: support@plantsplanetus.com