Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopWhile we strive to deliver only the healthiest plants, it is possible to receive live plants with some issues due to the nature of shipping and living materials. For these rare instances, we offer a 7-Day Quality Guarantee to all our customers. This guarantee applies to all plants and products for up to 7 days after reception.
The Quality Guarantee Covers the Following Issues:
- Damaged package at arrival
- Root rot (Cuttings and bare-root plants are not included)
- Numerous broken or missing leaves
- Incorrect/Missing plants or products
- Pest infestation
If you encounter any of the above issues, please reach out to us with a photo, and we’ll make it right.
❌ What the Quality Guarantee Does Not Cover
While we want every customer to be satisfied, our Quality Guarantee does not apply to the following:
- Naturally dry or wilted bottom leaves
- Potting soil or debris on leaves from shipping
- Variations in color or shape compared to product photos
- Assorted items that may differ slightly from the example images
- Damage resulting from extreme neglect or failure to follow provided care instructions
- Incorrect purchases made due to customer error.